Returns & Refunds Policy

Our Returns Policy

We want you to love every Hahln piece. If you’re not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 14 days of delivery.
Items must be unworn, unwashed, and in original condition with all tags attached.
Items marked as final sale are not eligible for return.

How to Return

Email us at admin@hahln.com with your order number and reason for return.
We’ll respond within 2 business days with return instructions.
Pack your item securely and send it to the address provided.
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly sent.

Refunds

Once your return is received and inspected, we’ll notify you by email.
Approved refunds will be processed to your original payment method within 5–7 business days.
Original shipping costs are non-refundable.

Exchanges

We currently do not offer direct exchanges. If you’d like a different item, please return your original purchase for a refund and place a new order.

Faulty or Incorrect Items

If you received a faulty or incorrect item, please contact us at hello@hahln.com within 7 days of delivery. We’ll arrange a replacement or full refund at no cost to you.